1911 Privacy Policy — How your data is kept secure
This page clearly explains in Bangla what data 1911 collects, why, and how it is protected when you use the platform.
Types of information collected
When using the 1911 platform, we collect various types of data. This information is essential for service delivery and is handled with the highest respect for user privacy at every stage.
Name, email, mobile number, date of birth, and residential address.
IP address, browser type, operating system, and device identification.
Records of BDT transactions via bKash, Nagad, or Rocket. Card numbers are not stored.
Which pages you visited on the platform, how long you stayed, and which sections you spent the most time on.
Basis of Collection
- Service provision requirements
- Legal Compliance
- Account Verification
- Service Development
- Ensuring Security
Purpose of Data Use
1911 uses collected information for specific purposes only and never misuses data. Key purposes include the following:
- For account creation, verification, and management
- To process BDT transactions via Bkash, Nagad, and Rocket
- To maintain platform security and prevent fraud
- Customer service and issue resolution
- To notify about new offers, bonuses & events (with user consent)
- To comply with legal and regulatory requirements
- For analyzing and improving platform experience
To opt out of marketing communications, you may email [email protected] at any time.
Cookies & Tracking Technologies
The 1911 platform uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
The types of cookies we use:
- Necessary Cookies: Essential for maintaining login sessions and ensuring security.
- Functional Cookies: To remember your language preferences and settings.
- Analytical Cookies: Review platform usage to improve services.
You can disable cookies from your browser settings, but this may limit some platform features.
Cookie policy
- Necessary Cookies Always Enabled
- Controllable from your browser
- No third-party ad tracking
- Expires at the end of the session
Data Retention, Security & Third Parties
All your data is stored on secure servers using modern encryption methods. Even after account closure, data may be retained for a legally required period.
1911 does not sell your personal information. Limited data may be shared with selected third-party partners for payment processing and services, all of whom are bound by our privacy policy.
Information may be disclosed to government authorities as required by Bangladesh law or regulatory orders.
Your rights over your information
1911 believes users should have full control over their own data. You can exercise the rights below at any time:
- Right to Access Information: You can request to know what information we hold about you.
- Right to Rectification: You can request to update incorrect or outdated information.
- Right to erasure: You may request deletion of your data in certain situations.
- Right to Object to Processing: You can opt out of marketing communications or specific uses.
- Right to Data Portability: You can request a copy of your information.
To exercise any of the above rights, email [email protected]. We usually respond within 30 business days.
Policy Changes & Contact Information
1911 may update this Privacy Policy as needed. Important changes will be announced on the platform and via registered email. The latest policy date will be shown at the top of the page.
If you have questions about this Privacy Policy or want to exercise your rights, please contact us below. Our support team is always ready to assist.
For more detailed information, please visit our Terms and conditions and Responsible Gaming Please also read the page.